Politique d’expédition

Processing & Delivery Times

All orders are processed within 1 to 3 business days.

Delivery generally takes between 7 and 20 business days, depending on the country.

Our products are shipped directly from our international suppliers (mainly in Asia), which may explain some delays.

Order Tracking is available in the "Track your order" section of the store.

Each order includes a tracking number. You will receive a link by email to track your package at any time.

Free Shipping

We offer free shipping on all orders, with no minimum purchase.

Customs & Taxes

Customs fees may apply depending on your country. These fees are the customer's responsibility.

Incorrect Address

Please double-check your address. We cannot refund lost packages if you enter it incorrectly.

Delivery Issue

Didn't receive your package within 30 days? Contact us at contact@Sorayamilano.com , we will find a solution (return or refund as appropriate).